Terms & Conditions

Compliant with UAE Federal Laws & PDPL Requirements
Mona Tourism LLC – Dubai, United Arab Emirates
Last Updated: 1st Nov 2025

1. Introduction

These Terms & Conditions govern the use of Mona Tourism’s services, including travel bookings, holiday packages, visa services, flights, hotels, tours, and website usage. By engaging with our services, you agree to these Terms.

2. Services

We offer the following services:

• International and domestic travel packages
• Visa assistance and processing
• Flight and hotel bookings
• Tours, activities, and transfers
• Cruise bookings
• Corporate travel management

All services are subject to availability and the terms of our suppliers.

3. Bookings & Payments

• Booking is confirmed only upon receipt of full or partial payment as required.
• Prices may change due to airline/hotel revisions, currency fluctuations, or supplier changes.
• Payments must be made through approved and secure channels.
• Mona Tourism is not responsible for delays caused by non-compliance or incomplete documents.

4. Documentation Requirements

Clients must provide accurate information, including:

• Passport copies
• Photographs
• Visa application forms
• Travel insurance (if applicable)